Clients as an Extension of the Legal Process

You know the saying. You don’t need an attorney until you need an attorney. So finding the right one can be particularly challenging. Same goes for attorneys finding clients. So, it’s critical to make sure communication flows both ways. The ultimate goal is effectively and efficiently resolving the matter at hand. So, how do you maximize the attorney & client partnership?

Clients are obviously closer to the matter, at least initially. Attorneys apply their legal expertise to the unique experience of each client. It's important to ensure nothing gets lost in translation. So, all documents need to be safely and easily shared. In addition, all notes and due dates need to be visible to all approved parties. That’s how both clients and attorneys work together as a cohesive team. But it takes some sort of communication platform to get that done. That’s where legal tech comes in to play.

Just like cases, not all platforms are the same. It’s one thing to offer a client portal. It’s another to deliver the tools clients need to become an active member of the team. Making sure clients have 24/7 access to files, notes, calendars, and more is required. Better yet, look for a platform that minimizes redundant, and costly, actions. Look for software that gives the client and the attorney resources, on-demand, to expedite paperwork. The result? Resolution of cases in an efficient and effective manner.

Working together, supported with the right software, clients and attorneys team together. The results is the effective and efficient resolutions of cases. That’s the goal, after all.