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    Grow Your Firm With A Client Portal

    by SimpleLaw on
    Legal client Law Firm Growth Client Portal

    If you want to grow your law firm, technology is one of the items your firm needs to master. Not only to ensure your firm is growing efficiently, but attracting new clients who want transparency and access to their case. Happy clients mean more referrals and positive reviews, which drives even more clients to your firm. Here are some benefits of providing clients with a portal, both for them and for your firm.

    Secure Communication

    A client portal is a great place to centralize communication between the law firm and clients. Clients can add notes directly to the platform. No need to send sensitive data through email or text. Clients view notes from the law firm, documents, tasks, appointments and more. And it's all in one secure location. Not only does this give clients the transparency they need, it builds the attorney-client relationship. 

    24/7 Accessibility

    A client portal gives clients unlimited access to their case information and documents at any time, from anywhere with an internet connection. Not only does this help clients feel informed, but it reduces the number of phone calls or meetings with the law firm for routine updates. Certainly, we are not saying this replaces in-person meetings at all. The firm can schedule in-person or phone meetings as needed. Clients get the information they want and need at any time... even at 2 am. That means fewer requests to the firm.

    Client Retention

    The right software not only makes it easy to keep the client informed, but it also makes it easy to keep the client. Through SimpleLaw, clients can submit requests for new cases. Whether a different practice area or a company client who needs help with another matter, keep them connected to your law firm. Don't send clients back out there to look for referrals or to search online reviews to find a different firm. And with SimpleLaw, if your firm can't accept that matter whether due to conflicts or practice area expertise, the firm can refer that case out to another attorney or law firm. I can hear the client now... even though they couldn't take my case, they found another attorney for me. Giving clients great client care drives more growth, too. 

    Increase Efficiency and Productivity

    The client has the information the law firm needs to resolve the matter. Or at least a lot of it. Why not give them access to the client portal so they can enter the data themselves? Not only does this reduce the time required by the law firm in gathering the data, but with the right software, all that information can be put to work. Whether auto-filling documents, creating reports, or keeping it all in one secure place, the client portal streamlines much of the process. Attorneys and staff spend less time on administrative tasks so they can focus on higher-value work.

    Streamline Viewing and Paying Invoices

    Not only does the right software greatly streamline the invoice creation process, but with a client portal, it simplifies the entire payment process. Send the client their invoice via email. Or don't. Clients can login and view their invoices, and pay them too. No need to email invoices, gather checks or other forms of payment, and track it all. With a client portal, the client can be notified a new invoice is available, login, view, and pay it. Simple.

    Competitive Advantage

    Clients want to work with attorneys who give them the transparency they want. They also want to be an active participant in the resolution of their legal issue. Clients are used to portals - whether their favorite playlist in Spotify or their medical documents - clients want this same option for their legal issues. Show your law firm's commitment to embracing technology and providing exceptional client service. This differentiates the firm from competitors and attracts tech-savvy clients who value convenience, accessibility, and transparency.

    Growing your firm takes real effort. Why not leverage the power of technology to deliver great client care? It's a great way to drive referrals and positive online reviews, both items potential clients are looking at when selecting their attorney. SimpleLaw offers an exceptional optional client portal, included in our monthly pricing of only $39/user/mo (annual billing). No tiered pricing here. Find out more and book a demo today. 

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