How to be a Good Client
The attorney-client relationship is an important factor in the outcome of your case. It is not just the attorney’s job to deliver exceptional service in order to create the most optimal result. It goes both ways – clients have the power to ensure a better relationship by being organized and receptive, fostering good communication, and showing appreciation. There is more to being a good client than just paying your fees on time. Here are a few tips to keep in mind when working with your attorney so you can do your part in the transaction to create a smoother and more pleasant legal experience.
Client, Genuinely Consider Your Attorney's Input
Your attorney is making decisions based on what is best for you and your case – they are experts after all. Acknowledging their opinions will, not only improve your relationship with your attorney by fostering respect and open mindedness, but also offer opportunities for new ideas that can drastically change the approach to your case.
Listen to their feedback on your own ideas and suggestions. It requires an amount of trust that is fundamental to the relationship between you and your lawyer and you will arrive at an agreed-upon strategy.
Lawyers have a lot on their plate so being patient with their work can go a long way. A rushed job will almost always result in mistakes. Let them devote their full attention to your case to polish strategies and refine approaches. Try to be patient, although when it comes to legal cases, that can be hard. Trust that you have selected the right attorney and they are working hard on your behalf.
Communicate Effectively
If they do not know exactly what you want, you might get just that as a result. Be as specific and detailed as you can about your requests and expectations. For example, it is helpful to disclose your schedule and work with your attorney to define a clear communication system. This will make it easier for them to access you.
Be detailed about your case. They cannot represent you with missing pieces of information so provide all information and evidence that can be used in the case. We know sometimes details can be challenging to share, but the more the attorney knows, the better prepared they will be do manage your case.
If you do run into a snag, be open about it. Constructive feedback is the best way to resolve the issue together. Also, it sets a new agreement for the balance of the case. It is much more affordable than finding a new attorney altogether and more productive in developing your resources for your trial.
Plan Your Payment
Make your attorney’s job easier by paying your bills on time. As a client, it is your responsibility to keep your balance in check. Set reminders for yourself. Freeing up the attorney’s time to focus on the law rather than reminding you to pay your bills is always a good idea. Attorneys have more than one case and are working hard to represent you and others. Consistent late payments can harm your relationship with the attorney.
It is also beneficial to ask your attorney how they prefer to receive payment. Some online options are costly because of online processing fees and others prefer checks.
Send Them Business… Directly or Indirectly
An attorney’s livelihood is their firm, whether a law firm of one or many. Connecting with potential clients and having those initial discussions is the first step to maintaining and growing their firm. So, do what you can to help them out. Recommend the attorney to friends and family. Write an honest review on any number of online review platforms. Remember, attorneys are running a business in addition to practicing the law. The less they have to do to connect with potential clients, the more time they have for the law itself. After all, isn’t that their expertise?
Your attorney works to make sure clients feel secure and confident in their case. Make their job easier by taking these steps in nurturing your lawyer-client relationship. Because it takes the whole team to succeed in a common goal!
